Consumer Reports – Top Restaurant Service Issues

WaiterIn their August 2014 issue, Consumer Reports magazine rates the most common restaurant gripes. Their “Gripe-O-Meter” is the result of a national survey of 1,003 adults. The top annoyances are:

76% – Dirty Utensils

73% – Dirty or ill-equipped restrooms

72% – Impolite or condescending servers

67% – Servers with a sloppy appearance or poor hygiene

66% – Food or drink served at the wrong temperature

My take away – all of these items are easy to address. You can see the entire chart with all of the results here.

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