This post is going to be short and sweet because I want your opinion: what makes a good server? Is it overall personality? Knowledge of the menu or wine? Attentiveness? For me, it is a combination of factors, but what do you think lifts a waiter from average to outstanding? We’ve gotten lots of comments with answers to my question.
Calm under pressure
Able to communicate clearly to coworkers when “in the weeds”
Clean, quick and efficient.
Checks baggage and personal problems at the door
Improves the attitude of those around him/ her
Completes side work and paperwork without being checked
I shouldn’t have to :
Wait too long to bring and/or pick up the check. (What, you don’t want to be paid?)
Have me ask for a refill of water. (Or my other drinks for that matter.)
Them telling me they haven’t tasted the menu. (Is the food really that bad?)
Throwing other employees under the bus. (Especially the busser, since he/she probably is the better server)